Sales Agreement:

Customer acknowledges receipt of goods and/or services in the amount of the total shown hereon. ALL SALES ARE FINAL. No refunds or exchanges.

I understand that my dress will go through a "Complimentary Steaming Service." My pickup date and time has been discussed before I leave the store. If I choose to forgo my steaming service, I understand I am choosing to accept the dress "as is."

I understand that alterations to the merchandise may be necessary and that alterations will incur a separate charge at a recommended tailor. I further understand that I will not hold Ypsilon Dresses liable for any alteration inaccuracies or errors.

By making a partial payment towards a layaway, the deposit is non-refundable and non-exchangeable for another dress.

If I placed a special order, I'll receive an email notification when the dress ships. If there are delays, I will also be notified.

Returns and Refund

1.)  RETURNS — By purchasing merchandise from Ypsilon web site and/or physical store location, it is understood that we do not accept returns, allow exchanges, offer store credits, or issue refunds of any kind. Due to the seasonality of our merchandise, all sales are final.

2.) SALE ITEMS — Items listed in "sale" categories are clearance items from our store location. Many of them have been tried on before, and the condition of these sale dresses can vary from brand new to visibly worn. Sale items are available online only and sold as is. If you are at all concerned about the condition of a dress, we highly encourage you to reach out to us at prior to your purchase. A member of our internet sales team will be happy to answer any questions you may have and is available to send photos showing the condition of any sale dresses that you may be interested in prior to your purchase.